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Terms and conditions

Terms and conditions:

1. Applicability
Bennies Patchworkstadl, Benita Gehrlicher executes your order accordance with the terms and conditions in force at the time it is placed. You can download these terms & conditions onto your computer or print them out. Bennies Patchworkstadl cannot accept any other terms and conditions.
2. Conclusion of a contract
A contract is concluded when Bennies Patchworkstadl accepts the contract offer made through your order by sending an order confirmation by e-mail. The order confirmation describes the major elements of your order. Please check your order confirmation for errors or  discrepancies between your order and our confirmation. Please inform us immediately.
If you have given an incorrect e-mail address in connection with your order and Bennies Patchworkstadl confirmation cannot deliver a confirmation to you, the contract will become effective if Bennies Patchworkstadl sends you the order confirmation by another channel.

3. Cancellation right
You are entitled to revoke the purchase contract within 14 days after receipt of the shipment by returning the unused and originally packed item(s) without having to give any reasons. Always put sufficient postage on the returned shipment and include the original invoice. Returned items can be accepted only if postage is paid on them.
Should the item(s) already show signs of use, Bennies Patchworkstadl reserves the right to charge you for the reduction in its value and for the value of its use. Stencils, patterns, fabrics and batting less than 1 m in length and opened CDs or DVDs are excluded from the right to be returned.

To meet the deadline for the cancellation right, the item(s) simply need(s) to be sent off in good time to:

Bennies Patchworkstadl

Benita Gehrlicher

Babenberger Str. 1

87600 Kaufbeuren/Germany


If you cancel an order in good time, you are released from the contract with Bennies Patchworkstadl. Bennies Patchworkstadl will refund you the purchase price already paid – where appropriate after a deduction for the loss in value.

4. Delivery
Unless otherwise agreed, items will be shipped from stock to the delivery address you stated. The delivery time for orders from Germany is approx. 3-4 days, for orders from EU countries approx. 10 days. Items that are out of stock will be re-ordered immediately. In this case the delivery time ranges from 1-3 weeks for European to 4-8 weeks for overseas products. Bennies Patchworkstadl may fill only part of an order. For you this causes no additional costs.
5. Shipping Cost and Customs Duty
Please note the detailed information regarding shipping cost.
Import duty, payable by you, may be due on items sent outside Germany. It varies from one customs area to another. You are responsible for the proper payment of the necessary customs duty and other charges. Import duty does not fall under the heading of shipping costs.
6. Payment terms

a: on account only for well known German customers
b: by credit card (VISA, Eurocard/Mastercard). The purchase price becomes due when the items are shipped.
c: Prepayment: shipping of the items after receipt of the payment. In case of prepayment by wire transfer
d: payment via Paypal when placing your order
7. VAT
The prices include the current statutory VAT.
8. Reservation of title, withdrawal
Delivered items remain property of Bennies Patchworkstadl until all existing claims on you have been fully settled.
9. Offsetting, right of retention
Offsetting is permissible only if your claim has been legally established or recognized. The right of retention exists only insofar as your counterclaim derives from the same contractual relationship.

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