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Sale and returns:

  1. The Customer is allowed to return the Goods delivered by Bennies Patchworkstadl in 14 working days after receiving in the original package, accompanied by a copy of the original invoice and a report of the reason of return.
  2. In case the Goods are unused and returned in time and correctly, Bennies Patchworkstadl will refund the purchase amount excluding the shipping costs. Goods are refunded within 30 days.
  3. Goods delivered by Bennies Patchworkstadl that have not been returned in the sale-and-return period of 14 working days, as described in 1, the purchase will be regarded as final.
  4. The following categories of Goods are excluded from the right of return from the moment the package has been opened:
    • special cut and prepared goods for customers
    • books, in case the package has been opened
    • CD's, MD's, and DVD's
    • magazines
  5. If you wish to return your Goods or Items please utilise your nearest Post Office, alternatively you can call or email Bennies Patchworkstadl . Any Goods or Items returned are at the cost of the customer.

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